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Comfort Keepers Mission

Our mission is to provide our clients with the highest level of quality of life that is achievable.  We shall treat each of our clients with the respect and dignity they deserve, as though we were caring for a member of our own family.

The special people who deliver our unique brand of in-home senior care (We call them Comfort Keepers®.) are carefully selected, screened, and trained to provide professional, compassionate care.  

Our Philosophy

Interactive Caregiving™ is based on four primary pillars, which Comfort Keepers leverage to care for, engage, and interact with our clients:

  1. An active senior mind promotes independence, better mental and physical health, happiness, and a longer life.
  2. A physically active senior maintains strength and independence, lessening or delaying the effects of aging.
  3. A well-nourished senior is more energetic, both physically and mentally.
  4. A safe senior lives in an environment that reduces the likelihood of accidents and promotes timely response when illness or accidents occur.

With our Interactive Caregiving approach, we are able to raise seniors’ quality of life to a much higher level than typical in-home care providers.

About The Owner

Helen Rades, Owner of Comfort Keepers does not believe her business of providing in home care to the elderly, or disabled, came about by accident! In fact, she believes quite the opposite.

On a business trip, Ms. Rades purchased an Entrepreneur Magazine. When she began thumbing through the magazine, she was drawn to an article on Comfort Keepers, a non-medical home care agency that was showing tremendous growth. As she read the article, her heart was strongly moved, and she thought, "This is something I could spend the rest of my life doing - making a difference in lives on a daily basis, while doing something that mattered at the end of the day,” which is important to her since she had been involved in the ministry.

The Mission Statement of Comfort Keepers is to provide the highest level of quality care possible while treating their clients with the respect and dignity they DESERVE as though we are caring for a member of our own family. “It grabbed a spot in my heart,” states Ms. Rades, "If someone is going to provide care like they would to their OWN family member, then I could be excited about that!”

After their first client in 2003, it became clear that this was what Ms. Rades needed to do with her life and that she now had purpose, something to do that made a difference at the end of the day, and made people's lives easier when going through MUCH pain and sorrow. This truly was a job that gave you a reason to get up every day and a job to love! And it is a work that Ms. Rades is STILL passionate about today!

Almost 12 years later and 182 caregivers and 12 Support Staff, Comfort Keepers is STILL about the highest level of quality one-on-one care provided in the home. The Comfort Keepers offices #405, #601, and #655 have been blessed in Ms. Rades’ life and others lives beyond measure in serving so many clients and their families over these past 10+ years by provided homemaking services, laundry, meal prep, medication reminders, personal care, emergency response systems, hospital sitting, respite care, and more importantly companionship to those who many times are isolated in their homes and depressed. This remains the #1 reason to open our doors each day, and to have a live voice answer the phone 24/7! Ms. Rades often says, "We WELCOME client calls as we can't fix what we don't know, BUT we will fix what we do know!” She and her AMAZING support staff all believe in prompt, courteous service to those who are dependent upon their caregivers and services! The reason the door opened in 2002 was for our clients, their families, and our caregivers and remains the heart of our business today!

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